Step 1
Collection
The item to be repaired is collected from the customer's premises or if the item is not shippable an Engineer will visit the site and perform below activities on site.
Step 2
Cleaning
The equipment is thoroughly cleaned to remove any possible contamination.
Step 3
Diagnostic testing
The equipment is tested to locate defective components.
Step 4
Circuit analysis
The electronic products are analysed to isolate marginal components.
Step 5
Replacement
Defective and marginal components are replaced with parts that meet or exceed the original specifications.
Step 6
Testing
The circuit board/device is tested using automated testing equipment.
Step 7
Preventive maintenance
Routine inspections and check-ins with equipment can help reduce instances of failure and downtime.
Step 8
Documentation
Detailed issue , analysis and fix report will be provided to the customer.